University of Chicago |
Brandeis, Colgate, University
of Chicago, the College
of Mount Saint Vincent, University of
Rochester, and Wilson College, along
with 12 additional
institutions that came onboard with the UCA late in the 2013-14 application
cycle, represent a growing group of colleges looking for backup support while actively
concerning themselves with issues of reliability, ease-of-use, and customer
service.
And they signed up with the UCA knowing full well there
would be no change in the Common App’s controversial three-tier
pricing policy, which is specifically designed to discourage competition
within the application industry.
"Brandeis has a historical commitment to access, and we
are very concerned that the practices of the Common Application
are poorly aligned with that outlook,” said Andrew Flagel, Brandeis Senior VP
for Students and Enrollment. “We are
very pleased to add the option of applying to Brandeis through the UCA to
ensure that we have diverse and robust options for students to apply."
In an email to member colleges and universities last March,
the Common App admitted that its pricing policies were causing problems for
some institutions.
“The challenges of this year and feedback we have received
from members have led the board to question if our current policy of
differentiating Common Application membership between Exclusive and
Non-Exclusive users serves our members well,” explained the Board notification
to members. “There is consensus on the Board that changes need to be made to
the pricing structure in the future.”
These issues were underscored in complaints voiced to the
Common App during “phonecasts” for Chief Admissions Officers, held in April,
just prior to deadlines for membership renewals.
Nevertheless, the Common App Board of Directors decided to
stick with its
plan to charge non-exclusive members up to $2.00 more per application if they
bring in an alternative—UCA, Hobson’s ApplyYourself, or any other competitor to
the Common Application.
But this didn’t stop the six new additions to the UCA
membership.
"U Chicago joined the Universal College Application
because we wanted to provide a user-friendly application that reduces the
stress surrounding the application process,” explained Jim Nondorf, Vice
President and Dean of Admissions at The University of Chicago. “We have been
very happy with how easy it has been to work with the Universal College
Application team.”
Mary Ann Naso, Vice President for Enrollment at Wilson
College agrees. "The Universal College Application form itself and the
processes that students use to complete the application process are not
complicated and are very user-friendly.
Those features stood out in our decision to make the Universal College
Application available to students interested in Wilson College. We are extremely pleased to be a new
member!"
Beyond questions of access and pricing (note that the UCA charges
one price without regard to brand loyalty or volume of applications), there is
evidence the UCA
management team listens to feedback from users. And colleges appreciate responsiveness
to their
concerns.
For example, application readers wanted easy access to an
applicant’s online materials. So the UCA
added a feature allowing students to embed links to YouTube, personal websites,
or other online media within their application.
Applicants wanted the freedom to format essays and
documents. So the UCA continues to
provide essay
uploads for personal statements as well as any additional information
students want colleges to see.
And finally, counselors wanted the ability to walk students
through the application form. So the UCA
provides easy-to-print paper versions of all forms—including the application.
The UCA also allows unlimited edits to the application and
is set-up so counselors can tailor recommendations for particular colleges if they choose.
"Running a large and careful reading operation, all I
want to know is that the mechanics can 'disappear' behind a smooth, coherent
process so that everyone--students and readers alike--can focus on the actual
fit,” concluded Jonathan Burdick, Vice Provost and Dean of College Admissions
at University of Rochester. “Knowing applicants will have the option to use the
Universal College Application next year is already helping me sleep
better!"
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